Author: e***u
Date:
Review: Subject Formal Complaint Regarding Order Issue and Refund Request Dear SHEIN Legal Team, I am writing to formally raise a complaint regarding my recent order with SHEIN, which has not been properly resolved despite my attempts to contact customer support. Order: GSH1XF16U00M2Y4 I received items that were of very poor quality and not as described. Some of the items arrived damaged, with issues such as weak stitching and fabric defects. This is unacceptable and does not meet the standard advertised on your platform. I have tried multiple times to contact your customer service through live chat and email, but I have not received any meaningful response. Additionally, I have been asked to pay for return shipping, which I believe is unfair given that the items were defective upon arrival. I am therefore requesting the following: A full refund for the affected items Clear instructions on return (at no cost to me), or confirmation that return is not required If this issue is not resolved prom
Color: Black
Size: L
