(Any obligations arising in relation to your use of the Site (as defined below) prior to the above Effective Date shall be performed by Roadget Business Pte. Ltd. (or by an affiliated entity of SHEIN on its behalf, at the Company's discretion).

1.1 Scope. Welcome to SHEIN.com. These Terms & Conditions ("Agreement" or "Terms") are a contract between you and Fashion Choice Pte. Ltd., with its registered address at 12 Marina Boulevard, #15-01 Marina Bay Financial Centre, Singapore 018982 ("Company", "we", " us "or "our"), governing your use of our website at SHEIN.com ("Site" including localized versions of the Site operated by the Company, such as asia.shein.com), mobile applications ("App") that link to this Agreement, all forms of text messaging, electronic, and other verbal communications with the Company and its affiliates, or any websites, pages, features, or content owned, licensed, or operated by us or our affiliates that link to this Agreement (collectively, including the Site and App, the "Services").

Other websites that may use the SHEIN brand are operated by the Company's affiliates ("Other SHEIN Sites"). The Other SHEIN Sites may also have terms and conditions that apply to you if you access those sites.

You may use the Services only if you agree to comply with all applicable laws and these Terms. If you reside in one territory but wish to place an order for delivery to another territory, you may navigate to the local Site of that territory, which may be an Other SHEIN Site, where the products are delivered. You will be subject to the Terms of that local Site.

In addition, you should read our Privacy & Cookie Policy at any time for more information on how the Company collects, stores, and protects your personal information when you use the Services. Our Privacy & Cookie Policy is incorporated by reference into these Terms and is fully presented herein.

1.2 Updates to Terms. We reserve the right to modify the Terms, including the Privacy & Cookie Policy, at any time at our sole discretion. If you do not agree to any part of the Terms of Service, you should immediately stop accessing or using the Services. You are responsible for checking this policy and/or the accompanying policies/agreements to verify such changes from time to time.

1.3 Acceptance of Terms. To make purchases with us, you must be at least 16 years old. If you do not agree to any part of the Terms of Service, you should immediately stop accessing or using the Services. Please read this Agreement carefully before proceeding.

If you have any questions about these Terms & Conditions or our Privacy & Cookie Policy, you may contact us at any time at legal@shein.com or use our Customer Service Platform as described in the "Contact Us" section below.

2.1 Representations. By using our Services, you agree to provide accurate and complete information consistent with the facts and consent to our Company's processing of your information. You represent and warrant that you are at least 16 years old or that you access the Services under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, the Company grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Services through display on your internet browser, on our Site or App, or on your mobile devices, for the sole purpose of shopping for personal-use items sold on the Site or App and not for any commercial purpose or use on behalf of any third party, unless you have obtained express prior authorization from the Company. Any breach of this Agreement shall result in the immediate revocation of the granted license without prior notice.

2.2 Use Restrictions. Except as specifically provided in the foregoing terms, you may not copy, distribute, publicly display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, transcode, disassemble, or exploit the Services or any component thereof unless with the express written consent of the Company. You also may not use any information from the Services for commercial purposes or to benefit any other business unless you have obtained the express prior authorization from the Company. The Company reserves the sole right to refuse to provide the Services, terminate accounts, and/or cancel orders, including but not limited to, in cases where we believe a customer's conduct violates applicable law or harms the Company's interests.

You may not upload, distribute, or publish through the Services any content, information, or materials that: (a) infringe or violate the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) are defamatory, threatening, libelous, indecent, pornographic, obscene, or could lead to civil or criminal liability under local or international law; or (c) include any bugs, malicious programs, logic bombs, viruses, worms, backdoors, Trojan horses, or other code, materials, or programs with malicious intent or that are technologically harmful.

In addition, you agree not to:

Use the Services for any unlawful purpose, or in any manner that could violate any federal, state, local, or international law or regulation;

Engage in any conduct that disrupts or annoys others while using the Services, or that we determine may harm us or other users of the Services or expose us or them to liability;

Use the Services in any way that may disable, overload, damage, or adversely affect the performance of the Site or App or any other party's experience using the Services;

Use any robot, spider, or other device, process, software, or manual or automated means to scrape data or access the Services for any purpose;

Use the Services to send unsolicited advertising, solicitations, or commercial information to recipients, or to market or promote for commercial purposes to others using the Services;

Attempt to interfere with the operation of the Services.

2.3 Account Creation and Termination. To access certain features available on the Service, you will need to create an account. You may not use another person's account. Each time you use a password or identification information, you will be deemed to have authorized access to and use of the Site or Application in a manner consistent with the terms and conditions of this Agreement, and the Company has no obligation to investigate the authority or source of any access to or use of the Service.

You shall be solely responsible for all access to and use of the Service by anyone using the password and identification information originally issued to you, whether or not you have authorized such access to and use of the Site, including but not limited to all message communications and data transmissions and all obligations incurred (including, but not limited to financial obligations) through the access to or use of the Service. You are solely responsible for protecting and maintaining the confidentiality of the password and identification information provided to you. Under no circumstances shall we be liable for any loss, damage or fraudulent use of your User Account. You must immediately notify us of any unauthorized use of your password or identification information or any breach or suspected breach of the security of the Site or Application. Please do not use the same password for this Site or Application as for other sites.

User Accounts on the Site or Application are based on the region used for initial setup. Depending on the Site on which you create a User Account, your account will be managed by the operator of that Site, as specified in Section 1.1 (Scope) of the terms and conditions governing the use of that Site (for example, if you create an account on sg.shein.com, your account will be managed by Fashion Choice Pte. Ltd.). If you already had an account before the Effective Date of these Terms, based on the location associated with your account, your account will be managed by the entity specified in Section 1.1 (Scope) of the terms and conditions governing the use of that Site (for example, if your billing address is in any country such as Indonesia, Turkey, South Korea, Myanmar, Thailand, Cambodia, Laos, Vietnam, Philippines, Malaysia, Singapore, Brunei Darussalam, Timor-Leste, Guam, Macao, Taiwan, Maldives, or Sri Lanka, your account will be managed by Fashion Choice Pte. Ltd.). If you reside in this territory but wish to place an order to be delivered to another territory, you may be redirected to the Site of the territory where the order is to be delivered.

We may restrict your access to some or all parts of the Service from time to time, including but not limited to features such as uploading documents, making payments, or sending messages.

We reserve the right to terminate your right to use the Service at any time, without cause or prior notice, or if we believe you have violated these Terms of Service. You have the right to delete your account at any time, for any reason, by following the instructions on the Site or Application, or by contacting us directly via the "Contact Us" section below.

If you consent, we may send you promotional or marketing emails from time to time as appropriate. If you do not wish to receive promotional or marketing emails from us, you may unsubscribe by using the unsubscribe link provided in the emails we send.

2.4 Electronic Wallet. If you create a User Account, you will be provided with a SHEIN electronic wallet (the "Wallet") that may be used to collect and store wallet credits, gift cards, coupons, and reward points issued by the Company through the Service. Subject to the terms below, the wallet credits, gift cards, coupons, and reward points stored in your Wallet may only be used to purchase products from the Company; they may not be used for any other purpose. The Wallet may be accessed at any time via the Site or Application under the "My Assets" section.

Reward Points: Reward points may be collected and stored in the "My Assets" section when you use our Service on your local website, application, or social media account, as well as when making purchases, in accordance with the specific rules available in the Reward Points section. The Company reserves the sole right to grant Reward Points and may cancel or invalidate them. Reward points may only be redeemed and used on the website where they were granted (for example, if reward points are granted on sg.shein.com, they may only be redeemed on that site). Reward points cannot be redeemed for cash or refunded via PayPal or the Debit/Credit Card originally used for the purchase.

Coupons: Coupons may be purchased from the Company from time to time or issued by the Company at its sole discretion. These coupons may be stored in the "My Assets" section. Coupons may expire or be cancelled by the Company. Purchased SHEIN coupons may only be redeemed on the website where they were purchased (for example, if a coupon is purchased on sg.shein.com, it may only be redeemed on that site). Free coupons that you receive may be applicable on other SHEIN Sites, but the limiting conditions may change from time to time and at the Company's discretion. Coupons cannot be redeemed for cash or refunded via PayPal or the Debit/Credit Card originally used for the purchase.

Wallet Credits: Wallet credits are monetary value stored electronically in your Wallet after you return items in accordance with our Return Policy and select wallet credits as the refund method. Wallet credits may only be used on the website where the wallet credits were issued (for example, if you placed an order and subsequently returned a product on sg.shein.com and chose to receive wallet credits, those wallet credits may only be used on sg.shein.com). The credits in your Wallet may only be used to pay for goods and/or services provided by us (Fashion Choice Pte. Ltd.), in cases where we permit the use of the Wallet as a payment method. We do not allow you to use wallet credits for any other purpose; furthermore, there is currently no functionality to transfer wallet credits from one Wallet to another. Wallet credits associated with a returned item may be refunded to the original payment method used when you placed the order. If wallet credits are not associated with a returned item, they cannot be refunded or converted into cash. Under no circumstances will we permit your wallet credits to be refunded in cash (i.e., providing you with banknotes and coins).

Gift Cards: Gift cards may be used and stored in the "My Assets" section by entering the gift card code through your User Account. Gift cards may be used and stored by entering the gift card code through your User Account. Gift cards purchased after March 8, 2021 may only be redeemed on the website where they were purchased (for example, if a gift card is purchased after March 8, 2021 on sg.shein.com, that gift card may only be used on this site). Free gift cards issued by the Company may be redeemed on other SHEIN Sites; however, the limiting conditions will be determined by the Company from time to time. Gift cards cannot be redeemed for cash or refunded via PayPal or the Debit/Credit Card originally used for the purchase.

You may use wallet credit, gift cards, vouchers (both paid and free), and promotional points stored in "My Assets" as additional payment options or discounts on the Site, subject to applicable terms and the rules available in the Reward Points section. While wallet credit received from returns can be refunded to the original payment method, credit issued by the Company, promotional points, vouchers, and gift cards cannot be redeemed for cash.

The e-Wallet is part of the user account and is subject to the rules outlined in Paragraph 2.3. If your e-Wallet contains assets at the time of account termination or cancellation, you will lose those assets, unless otherwise stipulated by applicable law.

All your rights to the e-Wallet and the wallet credit, gift cards, promotional vouchers, and promotional points stored in your e-Wallet are personal and will terminate upon your death. Your heirs, beneficiaries, and/or successors will have no rights to the e-Wallet and the funds, gift cards, promotional vouchers, and promotional points stored in the e-Wallet.

2.5 Customs You must provide accurate and valid information in accordance with customs regulations. The recipient's name, address, and the payer's name must be accurate. You are responsible for ensuring that the information you provide to us is complete and accurate. If any information is missing or inaccurate, resulting in failure of delivery or customs clearance, we will not be liable and will not provide any compensation in such cases. You authorize the Company and its affiliates to represent and act on your behalf in carrying out all procedures and documents necessary or useful for the importation of goods, such as making, amending, submitting, and canceling declarations. This authorization includes representation in performing, receiving services and deliveries, requesting refunds of taxes and fees related to the importation of goods, conducting administrative procedures and litigation related to importation as well as enforcement and appeal procedures at all levels, filing applications, complaints, etc., with public authorities, courts, and other agencies, filing, withdrawing, and/or waiving compensation and legal appeals against judgments, decisions, arbitration awards, payment orders, or any other decisions and orders, receiving money, valuable assets, documents, and/or papers. In addition, the authorization also includes the right to instruct customs agents in your name and on your behalf, as well as to grant sub-authorizations to customs agents and/or other representatives involved in handling matters related to the importation of goods and complying with regulations on the importation of goods. As the importer, you are responsible for complying with all laws and regulations within your territory.

When using our Services and placing orders through them, you agree to provide your email address, postal address, and/or other contact details truthfully and accurately. You also agree to allow us to use this information to contact you during the processing of your order if necessary.

We respect your privacy. By using our Services or otherwise, you agree and, where required, consent to the collection, use, and transfer of personal information as set out in the Privacy & Cookie Policy .

To learn how we collect and use your personal information, including how to unsubscribe from non-transactional communications from us, please refer to the Privacy & Cookie Policy .

In the event you discover an error when entering personal data during registration as a user of our Services, you may correct this information on our Site under the "My Account" section. In any case, you will be able to correct errors related to personal data concerning the purchase process by contacting us, as well as exercise your right of rectification under the Privacy & Cookie Policy through our Site and App. The confirmation boxes shown by the Services at various steps of the purchase process will not allow the order to proceed if the information in those sections has not been provided correctly. In addition, the Services also offer a detailed list of all items you have added to your shopping cart during your shopping session, allowing you to easily review and modify your order before proceeding to checkout.

If you discover an error in your order after completing the checkout process, please contact our Customer Service Platform immediately for assistance in resolving it.

While we always strive to ensure the accuracy of product information and prices, typographical errors or pricing inaccuracies are unavoidable. We cannot confirm the price of an item until you have successfully placed an order. In the event an item is listed at an incorrect price or with incorrect information due to a pricing error or product description error, we reserve the right, at our sole discretion, to refuse or cancel any order for that item. If an item is mispriced, we reserve the right, at our sole discretion, to contact you to provide instructions or to cancel the order and notify you.

5.1 Prices and Payment. All prices displayed on the system are accurate at the time the information is entered into the system. If for any reason we are unable to deliver the goods to you, the corresponding value of the undelivered items will be refunded to the wallet in your User Account section or to the original payment method, at your discretion.

All prices are exclusive of delivery charges. The total cost of the order is the price of the products in the order plus the delivery charges.

Prices may change at any time; however, price changes will not apply to orders that have been confirmed via Order Confirmation notification (except as mentioned above).

After you have selected all the items you wish to purchase, they will be added to your Shopping Cart. The next step will be to process the order and make payment. To complete the purchase, you need to follow the steps in the purchase process, each step requiring you to enter or verify specific information. Furthermore, throughout the purchase process, before payment, you may edit or change your order. All details related to this purchase process are available in the Order Process section. In addition, if you are a registered user, all orders you have placed will be saved in the "My Account" section. If a fraud alert is triggered for an order in our security system, a verification email may be sent to your email address. You may use the payment methods specified on the local Site, which may include Visa, Mastercard, American Express, Paypal, and online banking, etc.

To minimize the risk of unauthorized access, information related to your credit card will be encrypted. After receiving your order, we will request prior authorization from the issuing bank to verify sufficient balance to ensure the transaction can be completed. Funds on your card will be debited at the time of order placement unless you choose the post-payment service (only available in certain regions), in which case the charge will be made at the time of delivery, or if you choose the COD (cash on delivery) service (only available in certain regions), you will need to pay in cash upon receipt of the goods.

When you click "Authorize Payment" or similar, you confirm that the credit card belongs to you. The credit card must be verified and authorized by the card issuer. If the card issuer declines payment authorization, we shall not be liable for any delay or non-completion of delivery, and the contract between you and us shall not be performed.

5.2 Colors. We always strive to ensure that the colors of products displayed on the Service are as accurate as possible. However, the colors you see will depend on the device and screen you use, and we cannot guarantee that the colors displayed on your screen are entirely accurate compared to reality.

5.3 Packaging. Unless otherwise specified, products will be packaged according to our basic standards, suitable for the shipping method you choose. The cost of any special, heavy-duty, or reinforced packaging requested by you will be borne by you.

5.4 Shipping & Delivery. The Company ships products from various warehouses in different regions. For orders with more than one item, we may split the order into multiple packages to optimize shipping based on our inventory levels. We aim to deliver as quickly as possible. However, sometimes during peak sales periods, delivery may take longer than expected. If you have any questions regarding shipping or delivery, please contact our Customer Service Platform for assistance.

5.5 Title and Risk of Loss. Title to purchased items will pass from the relevant Selling Company (i.e., Fashion Choice Pte. Ltd. if you are in Indonesia, Turkey, South Korea, Myanmar, Thailand, Cambodia, Laos, Vietnam, Philippines, Malaysia, Singapore, Brunei Darussalam, East Timor, Guam, Macau, Taiwan, Maldives, or Sri Lanka) to you as soon as the items arrive outside the territory of the exporting country and before reaching the import point. From the moment we hand over the goods to the international carrier, delivery shall be deemed complete and the risk of loss or damage shall pass to you. If there is a claim for damage during shipping or delivery, you must contact the carrier directly to resolve it. Any claim regarding shortage or damage of goods against the Company occurring before we hand over the goods to the carrier must be submitted within five (5) days from the date you receive the goods. The claim must be accompanied by the original shipping invoice, including confirmation from the carrier that they received the goods from the Company in the claimed condition.

5.6 Product Returns. Goods may be returned within the specified period. The specific return period and policy will vary by region. Please contact customer service for detailed information. Unless otherwise agreed by the Company, customers returning goods will be responsible for shipping fees.

Products with incorrect sizes and products with quality issues may be returned or exchanged. For defective products, if defects or damage are confirmed on the returned product, we will refund the full amount including delivery and return shipping fees you paid. The refund will be transferred to the Wallet in your User Account or returned via the original payment method, depending on your choice.

The following items cannot be returned or exchanged: bodysuits, underwear & sleepwear, swimwear, jewelry and accessories (except scarves, bags, and mermaid tail blankets).

5.7 Reviews, Comments and Submissions. Unless otherwise specified in this Agreement or in the Service, any content you submit or upload to the Service and/or provide to our Website or App, including but not limited to images, videos, ideas, expertise, techniques, questions, reviews, comments and suggestions (collectively, "Submissions") will be considered non-confidential and non-proprietary, and by submitting or uploading, you unconditionally agree to assign the Submissions and all associated intellectual property rights ("IP") (except moral rights such as authorship rights) to the Company without any payment. We have the right to use, copy, distribute, display, publish, sell, lease, transmit, modify, and create derivative works from these Submissions in any manner, including reverse engineering, transcoding, decompiling, or otherwise exploiting such content. All Submissions shall automatically become the sole and exclusive property of the Company and shall not be returned to you, and you agree not to dispute any future use of the Submissions by us. You are responsible for all Submissions shared and must ensure they are consistent with social ethics and religious beliefs, do not violate any applicable laws, and do not cause any legal violations affecting us when displaying such Submissions on the internet.

You confirm that your Submissions, in whole or in part, do not infringe the intellectual property rights of any third party and are free from disputes or claims. We are not responsible for any copyright misuse or infringement of any third-party intellectual property rights committed by you. You undertake to indemnify and hold the Company harmless from any losses arising from the use of the Submissions for any purpose.

In addition to the rights applicable to any Submissions, when you post comments or reviews on the Website or App, you also grant us the right to use your name along with any reviews, comments, or other content, if any, related to such reviews or comments. You represent and warrant that you own or have full control over the reviews, comments, and other content you post on this site, and that our use of your reviews, comments, or content will not infringe or violate the rights of any third party. You may not use false email addresses, impersonate others, or engage in any misrepresentation that misleads us or third parties about the origin of any Submission or other content. We have the right, but not the obligation, to remove or edit any Submission (including comments or reviews) for any reason.

5.8 User-Generated Content. When you transmit, post, upload, share, or contribute any content to our Website or App, including but not limited to your Submissions, such contributions will be considered user-generated content ("UGC") and may be displayed or accessed by any other visitor or user on the Website or App. By accepting these Terms of Service, you agree not to contribute any UGC that may be considered to contain or imply, provide, or promote any of the following:

(1) Pornographic or obscene content;

(2) Vulgar language;

(3) Derogatory, discriminatory, or hostile comments targeting specific individuals or groups based on race, ethnic origin, religion, gender, disability, age, nationality, etc.;

(4) Incitement to violence or other dangerous activities;

(5) Terrorism or other criminal activities;

(6) Insensitive or offensive comments related to natural disasters, crimes, health crises, deaths, conflicts, or other tragic events;

(7) Harassment, bullying, or threats;

(8) Dangerous products, illegal drugs, or unhealthy use or sale of tobacco and/or alcohol;

(9) Cryptocurrency transactions;

(10) False medical claims or content;

(11) Content that infringes intellectual property rights;

(12) content that you are not authorized or do not have the legal right to share, post or display; or

(13) any other content that may be deemed illegal, offensive or restricted under applicable laws and regulations.

You acknowledge and agree that SHEIN reserves the sole right to remove or block any UGC that SHEIN determines to be in violation of the requirements set forth in the above clauses. Posting UGC that violates the Terms may result in the suspension or termination, in whole or in part, of our Services. By accepting these Terms, you commit to only post UGC suitable for a family audience. You also acknowledge and agree that SHEIN has no obligation to monitor or proactively review UGC content before it is displayed on the Website or Application, and therefore you are solely responsible for the UGC you post.

6.1 Content. The Services, including all of their information and content, such as text, software, scripts, graphics, photos, sounds, music, videos and similar interactive features (collectively, the "Content") provided as part of the Services, are at all times owned by the Company, its affiliates or its licensors, and are protected by applicable copyright laws in your territory and international copyright laws. You may use the Content only to the extent that we or our licensors officially permit.

6.2 SHEIN Trademarks. In addition, the "SHEIN" trademark, including the "SHEIN" trademarks, service marks, symbols, graphics, words, designs and logos contained therein (the "Marks"), are owned by or licensed to the Company or its affiliates. "SHEIN" and the SHEIN Marks have been registered in many countries such as Indonesia, Turkey, South Korea, Myanmar, Thailand, Cambodia, Laos, Vietnam, the Philippines, Malaysia, Singapore, Brunei Darussalam, Timor-Leste, Guam, Macau, Taiwan, Maldives, Sri Lanka and certain other countries are pending review or have been granted registration. You do not have and will not acquire any ownership rights in any SHEIN Marks. The SHEIN Marks may not be used in connection with any product or service that is not owned by the Company in any manner that may cause customer confusion or damage the Company's reputation. The SHEIN Marks, whether appearing on any product offered for sale on the Website or Application, or as a logo or text on any content of the Website, do not mean that the Company or its affiliates own the copyright or have intellectual property rights to the products sold on the Website or Application. You acknowledge that the Company outsources certain product details to third-party manufacturers and distributors.

6.3 Reserved Rights. The Content on the Services is provided to you for reference purposes only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed or otherwise exploited for any purpose without the prior written consent of the Company or the respective owner or licensor. We reserve all rights not officially granted with respect to the Content. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Services that you provide to us are non-confidential and shall become the exclusive property of the Company.

You agree not to engage in the use, copying, distribution or creation of derivative works of any Content other than as officially permitted under the rules. You also agree not to abuse, disable or interfere with the security features of the Website or features that protect or restrict the right to use or copy any Content, or that enforce restrictions on the use of the Website or Content.

Our Website and Application may contain links to third-party websites that we do not own or control. References to any third-party names, trademarks, products or services on our Website and Application are not endorsements, sponsorships or recommendations of such third parties or their information, products or services. We do not control, are not responsible for, and do not endorse the content, privacy policies or practices of any third-party websites or services, including but not limited to social media platforms or third-party mobile applications with which the Services may operate or interact. The Company is not responsible for the acts or omissions of any operator of any such website or platform. Your use of any third-party website or platform is entirely at your own discretion and subject to the terms and policies of such third party. We make no warranties or representations as to the accuracy, completeness or timeliness of any content posted by third parties on our Website or Application. We recommend that you carefully read the terms and policies of third parties.

8.1 Subscription. You may choose to subscribe to our SMS messaging program to receive promotional information from us or our service providers. Consenting to subscribe means you agree to receive periodic automated marketing messages sent to your registered mobile phone number.

8.2 Unsubscription. You may unsubscribe from receiving SMS/MMS text messages by replying "STOP" or any other keyword as instructed by us to any message received in our SMS messaging program, or by simply texting "STOP" or any other keyword as instructed to the phone number from which you are currently receiving messages from us. In either case, you will receive a confirmation message that your request has been processed.

8.3 Your Mobile Network Service Plan. As is customary, message and data rates may apply to any messages sent to and from you. If you have any questions about your messaging or data plan, it is best to contact your mobile network service provider.

8.4 Your Responsibility for the Phone Number. You represent that you are the account holder or authorized user of the mobile phone number you provide when subscribing to our SMS messaging program. If you change or deactivate that phone number, you are responsible for promptly notifying us via the Customer Service Platform or Security Center. We, the service providers and/or mobile carriers are not responsible for any messages that are delayed or not successfully delivered. You agree to fully indemnify us against any claims, costs and damages arising in connection with your failure to notify us when you change your phone number. This includes but is not limited to claims, costs and damages relating to or arising under any and all applicable legal regulations.

8.5 Termination or Modification of Participation. We reserve the right to suspend or terminate the sending of automated marketing messages to you if we find that you have violated the Terms of Service. Receipt of these messages may also be discontinued if your mobile phone service is canceled or expires. We reserve the right to modify or discontinue these messages, in whole or in part, temporarily or permanently, with or without prior notice to you.

We will not be liable for any failure or delay in performing our obligations under these Terms of Service or other contracts, if such failure or delay is caused by events beyond our reasonable control ("Force Majeure Events"). Force Majeure Events include but are not limited to acts, events, failures to perform, omissions or accidents beyond our control, such as:

Strikes, collective work stoppages or other forms of protest.

Civil unrest, armed conflict, invasion, terrorist attacks or threats of terrorism, war (whether declared or not) or threat of or preparation for war.

Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.

Inability to use trains, ships, aircraft, motor vehicles or other means of public or private transportation.

Inability to use public or private telecommunications systems.

Acts, decrees, statutes, regulations or legislation of any government or public authority.

Strikes, incidents or accidents in maritime or river transport, road transport or any other type of transport.

Border closures, government shutdowns, trade blockades, embargoes, global trade disruptions and port congestion.

It is understood that our obligations arising under the Terms of Service or other contracts are suspended for the duration of the Force Majeure Event, and we shall be granted an extension of time to perform these obligations corresponding to the duration of the Force Majeure Event. We commit to using all reasonable resources to end the Force Majeure Event if possible, or to find a solution to continue performing our obligations under the Terms of Service despite the occurrence of the Force Majeure Event.

10.1 Company's Liability. Except as otherwise expressly provided in the Terms of Service and/or to the extent permitted by law, our liability for any product purchased through the Website shall be limited to the price you paid for that product. However, we will not exclude or limit liability in the following situations:

Death or personal injury caused by our negligence;

Fraud or deception; or

In any case where the exclusion or limitation of our liability is contrary to the provisions of the law.

10.2 Disclaimer of Liability. Notwithstanding the above provisions, and to the extent permitted by law, unless these Terms of Service expressly provide otherwise, we will not be liable for the following losses, regardless of their cause:

loss of income or sales;

loss of business;

loss of profits or contracts;

loss of anticipated savings;

loss of data; and

loss of business or management time.

10.3 Warranty. Because our Service is open in nature and errors may arise during the storage and transmission of digital information, we do not guarantee the accuracy and security of all information transmitted or received through the Service, unless expressly stated within the Service. All product descriptions, information and materials displayed on the Service are provided on an "as is" basis, without any warranties or conditions, whether express or implied, except as otherwise provided by law. In this sense, if you contract as a consumer or user, we are responsible for delivering goods that conform to the agreement, meet reasonable expectations and bear responsibility for any non-conformity at the time of delivery. Products are deemed to meet the requirements of the intended transaction or purchase if they: (i) conform to the description we have specified and have the characteristics we have indicated on the Website; (ii) are suitable for the ordinary use of this type of goods; and (iii) reflect the usual quality and performance of products of the same type, which a consumer can reasonably expect. To the extent permitted by law, we disclaim all warranties and conditions (whether express or implied), except those that cannot be lawfully excluded.

PLEASE READ THIS CLAUSE CAREFULLY AS IT LIMITS THE COMPANY'S LIABILITY TO YOU.

(1) WHEN YOU USE THE SERVICE, YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY PROVIDES THE SERVICE, INCLUDING THE WEBSITE AND APPLICATION, ON AN "AS IS", "AS AVAILABLE" AND "AS DEFAULT" BASIS, WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES. THIS MEANS THAT, TO THE EXTENT PERMITTED BY LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, OWNERSHIP, ACCURACY, COMPLETENESS, UNINTERRUPTED OR ERROR-FREE SERVICE, FITNESS FOR A PARTICULAR PURPOSE, RIGHT OF ENJOYMENT, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM BUSINESS PRACTICES.

(2) WE DO NOT COMMIT AND EXPRESSLY DISCLAIM ALL LIABILITY RELATING TO: (1) PRODUCTS, SERVICES, INFORMATION, PROGRAMS AND/OR ANYTHING ELSE PROVIDED BY THIRD PARTIES THAT YOU MAY ACCESS THROUGH THE SERVICE; OR (2) THE QUALITY OR CONDUCT OF ANY THIRD PARTY YOU CONTACT WHEN USING THE SERVICE.

(3) YOU AGREE THAT TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BEAR ANY LEGAL LIABILITY. IN ADDITION TO THE TERMS STATED, THE COMPANY AND ITS AFFILIATES (INCLUDING PARTIES OPERATING OTHER SHEIN SITES) SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO YOUR USE OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO INDIRECT, INCIDENTAL, SPECIAL OR ACTUAL DAMAGES, SUCH AS LOSS OF PROFITS, BUSINESS INTERRUPTION, REPUTATIONAL DAMAGE OR LOSS OF DATA (EVEN IF SUCH DAMAGES WERE FORESEEABLE).

(4) YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICE IS TO STOP USING THE SERVICE.

Note: Some countries do not allow limitations on implied warranties or the exclusion of liability for certain types of damages. Therefore, the above limitations and exclusions may not apply to you in whole or in part. THEREFORE, THE LIMITATION AND EXCLUSION PROVISIONS MENTIONED ABOVE MAY NOT APPLY TO YOU IN FULL OR ONLY IN PART.

This Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or relating to this Agreement, its subject matter, or the formation and use of the Service, shall be governed by and construed in accordance with the laws of Singapore, without regard to conflict of laws principles.

Unless otherwise provided by law, any dispute arising out of or relating to this Agreement and the use of the Service, including any issue regarding the existence, validity or termination of the Agreement, shall be submitted to and finally resolved through arbitration administered by the Singapore International Arbitration Centre, in accordance with the Centre's Arbitration Rules in force, which rules are deemed to be incorporated by reference into this clause. The seat of arbitration shall be Singapore. The Arbitral Tribunal shall consist of one arbitrator. The language of the arbitration shall be English.

Nothing in these Terms shall affect the legal rights that you, as a consumer, are entitled to under applicable legal provisions.

12.1 Initial Dispute Resolution. We are happy to address any questions via email at legal@shein.com regarding your use of the Services. Most concerns can be resolved quickly this way. You and we agree to make good faith efforts to resolve disputes, claims, or disagreements directly, and this shall be a precondition before either party may proceed with litigation or arbitration.

12.2 Waiver of Class Action or Combined Lawsuits. Unless otherwise required by law, all disputes and claims must be resolved through individual arbitration or litigation, not class action. Claims from multiple customers or users cannot be combined or jointly resolved with claims from other customers or users.

13.1 Assignment. You may not assign or transfer this Agreement, or any of your rights or obligations under this Agreement, without our prior written consent. Any attempted assignment or transfer in violation of the above shall be deemed void. We may freely assign or transfer this Agreement. The Agreement shall be binding upon the relevant parties, including their legal representatives, successors, and assigns.

13.2 Entire Agreement; No Waiver. These Terms of Service, together with our Privacy & Cookie Policy and any other legal notices posted on the Website or App, shall constitute the entire agreement between you and us regarding the use of the Services, and supersede all prior agreements, communications, and writings related to the Services. If any provision of these Terms of Service is deemed unenforceable, this shall not affect the legality and validity of the remaining provisions, which shall continue in full force and effect. The waiver of any provision in the Terms of Service shall not be construed as a waiver of any other provisions or as a continuing waiver in the future. Our failure to enforce any right or provision in the Terms of Service does not mean we waive such right or provision.

13.3 Indemnification You agree to release, indemnify, and hold harmless the Company and all of its subsidiaries, branches, related companies, suppliers, licensors, and partners, along with each of their officers, directors, employees, agents, and representatives from all third-party claims and costs (including reasonable attorneys' fees) arising in connection with: (1) your use of the Services; (2) Your conduct or interaction with other users on the Services; (3) Your violation of any provision in the Terms of Service. We will promptly notify you of any claims and provide reasonable assistance in your defense, at your expense. You must allow us to participate in the defense process and may not unilaterally settle any claim without our written consent. We reserve the right, at our own expense, to participate in and assume exclusive defense of any dispute or claim for which you are responsible to indemnify. In this case, your duty to defend us shall cease for that specific matter.

13.4 Interpretation. In the course of interpreting or explaining the Terms of Service, headings are for reference only and do not affect the meaning or legal content of the provisions.

13.5 Governing Law. If you are a citizen of Indonesia, Turkey, South Korea, Myanmar, Thailand, Cambodia, Laos, Vietnam, the Philippines, Malaysia, Singapore, Brunei Darussalam, East Timor, Guam, Macau, Taiwan, Maldives, or Sri Lanka, your access to and use of our website, along with any purchase transactions, shall be governed by the laws and regulations of Singapore.

We always require others to respect our intellectual property rights, and likewise, we respect the intellectual property rights of others. If you discover that content on our website or through any links provided by the Company infringes your copyright, you may submit a takedown notice to us. To do so, please send an email to copyright@shein.com .

Your infringement notice must include the following information:

Identification of the copyrighted work that you believe has been infringed, along with copyright registration information if available;

Identification of the content or links on our Services that you believe infringe your copyright;

Provide your full legal name, company name (if applicable), mailing address, telephone number, and email; and

Attach the following statement, signed with your handwritten or electronic signature: "I declare that the information in this Notice is accurate and, under penalty of perjury, that I am the owner or authorized to act on behalf of the owner of the infringed copyright."

Upon receipt of an infringement notice, we will conduct a review and, if appropriate, remove the infringing content or disable links to the infringing material. At our sole discretion, We also reserve the right to terminate access to and use of the Services for individuals identified as repeat infringers of copyright or intellectual property rights, whether they are rights of the Company or third parties. In the event access is terminated, any prepaid fees will not be refunded by us.

If the Company or substantially all of the Company's assets are acquired, or if the Company or an affiliate ceases operations or declares bankruptcy, user information will be considered one of the assets transferred or acquired. You agree and accept that this information may be transferred to the acquiring party, who shall have the right to continue using your personal information for purposes similar to those previously consented to by you. For more details, please refer to our Privacy & Cookie Policy.

If you are (a) a social organization engaged in protecting consumer rights, or (b) a credit rating company wishing to leave reviews or feedback for us, please email us at legal@shein.com and we will create a priority account for your reviews, feedback, or comments. We also reserve the right to request documents to verify your status as a social organization or credit rating company. Once verified, we will send you the account login information.

We are always open to receiving any concerns and feedback you may have regarding our privacy practices or these Terms of Service. You can contact us at any time via email at legal@shein.com or through our Customer Service Platform.

In connection with and for the purposes of SHEIN's operations in Vietnam, and within the scope of authorization respectively in accordance with applicable laws, the following legal entity has been appointed as Authorized Representative by Fashion Choice Pte. Ltd.,:

XIYIN VIETNAM DISTRIBUTION COMPANY LIMITED

Business Registration Number: 0318861226

Headquarters Address: 29A Nguyen Dinh Chieu, Sai Gon Ward, Ho Chi Minh City, Vietnam.