1: How do I modify the basic information on my SHEIN account?
If you want to modify the basic personal information on your SHEIN account, such as profile picture, nickname, style preferences and size, please log in to your SHEIN account and select [My Account] - [
My Profile] .
2: How do I update my email address?
We regret to inform you that we are unable to change the registered email address linked to your SHEIN account in order to ensure the security of your account.
(1) If you have not made any purchases from SHEIN, we recommend creating a new SHEIN account.
(2) If you have unpaid orders or wallet balance in your SHEIN account, we recommend keeping this account until all issues are resolved. After that, you can register a new account.