Your total order amount must be from 0₫ to 2.000.000₫

An accurate delivery address and mobile phone number are required.

The order is confirmed after you enter the verification code from the message sent to your mobile phone, and the code is valid for 30 minutes.

Due to abnormalities with the Mobifone carrier, the COD service is temporarily unavailable. To ensure your order can be paid normally, please choose to pay by card or use another carrier to receive the verification code. Thank you.

You can cancel your order from 10 minutes to 6 hours after confirmation. If unsuccessful, it means the order has been processed for delivery. In this case, please contact customer service to try again.

Orders placed on SHEIN will be shipped by different courier companies. Please refer to the details of shipping times. https://www.shein.com.vn/Shipping-Info-a-280.html . Special delays may occur due to exceptional circumstances. We will do our best to ship and deliver to you as soon as possible.

The courier will deliver the order to your address and collect the payment on our behalf. Please prepare the exact amount in advance and make sure your mobile phone is unlocked so that the courier can contact you.

For more information about returns, please refer to our ( return policy ).

Refunds are processed within 5 business days after we receive your return package. For COD orders, the amount will be refunded to your SHEIN wallet, and you can use it along with coupon codes and reward points on your next purchase. Refunding the amount to the SHEIN wallet takes about 24 hours. Once the amount of your COD order has been refunded to your SHEIN wallet, the balance cannot be withdrawn or transferred to another account or bank card.