Dear user, we will collect your refund/withdrawal account information when you apply for offline refund/withdrawal, including but not limited to bank name, bank account number, your name, your city, email information, etc.
If you check the Account Information Storage Agreement, you will be deemed to have agreed to save the refund/withdrawal account information you filled in, including but not limited to bank name, bank account number, your name, your city, or email address information, etc.
If you do not check the Account Information Storage Agreement, we will completely delete all refund/withdrawal account information submitted by you after the refund/withdrawal, including but not limited to bank name, bank account number, your name, the city you are in, email information, etc.
After you submit the refund/withdrawal account information to us, we will strictly encrypt the refund/withdrawal account information submitted by you to protect your account information. We will strictly comply with PRIVACY STATEMENT for any personal information related to the refund/withdrawal process.
Refund/Withdrawal Process Description
1. (Introduction to Refund/Withdrawal Activities)
Dear user, we offer you three refund/cash-out options, i.e. you can choose to refund/withdraw to Yesbank (Only supports users in India) / Paytm (Only supports Indian users) / PayPal account.
2. (Introduction to the Refund Process)
If you choose to refund/withdraw to your Yesbank account, you will need to submit the IFSC Code / Bank Account / Name / City information on the website and reconfirm the submitted account information;
If you choose to refund/withdraw to your Paytm account, you will need to submit the Account Number information on the website and reconfirm the submitted account information.
If you choose to refund/withdraw to your PayPal account, you will need to submit an email on the website.
To further ensure the safety of your funds, if the account you register is suspected of being misappropriated during the refund/withdrawal process, we will suspend the refund/cash-out or inquire about your relevant information.
3. (Estimated Refund/Withdrawal Time for Notification)
If you choose to refund/withdraw to your Yesbank account, the refund/withdrawal is expected to arrive within 2-3 business days;
If you choose to refund/withdraw to your Paytm account, the refund/withdrawal is expected to arrive within 3-7 business days;
If you choose to refund/withdraw to your PayPal account, the refund/withdrawal is expected to arrive within 2-7 business days.